Privacy Policy

At Petopia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. Information We Collect

When you interact with our store, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Products purchased, order history, and transaction details.

  • Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your order, updates, or promotions.

  • To improve our website, products, and services.

  • To detect and prevent fraudulent transactions or unauthorized access.

3. Sharing Your Information

  • We do not sell, trade, or rent your personal information to third parties.

  • We may share your information with trusted service providers (such as shipping carriers or payment processors) strictly to complete your order.

  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

  • We implement industry-standard security measures (such as encryption and secure servers) to protect your personal data.

  • However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

  • Our website uses cookies to personalize your shopping experience, track usage, and remember preferences.

  • You may disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing emails by clicking the “unsubscribe” link.

  • Request details on how your information is processed.

To exercise your rights, contact us directly at:
📧 Email: hilariotynisha@gmail.com
📞 Phone: 858-275-1698

7. Third-Party Services

  • Some third-party providers (such as payment gateways) have their own privacy policies regarding the information required for purchases.

  • We recommend reviewing their policies to understand how they handle your information.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

Petopia reserves the right to update this Privacy Policy at any time. Changes will take effect immediately once posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please reach out to us:
📧 Email: hilariotynisha@gmail.com
📞 Phone: 858-275-1698